If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. Since sellers are from China, they instantly said to me send back item. I ordered 100 protective goggles so that I can donate them to local hospital. I won't be buying again through AliExpress. Why are so many negative comments on your review? You have to go 10 clicks in to the order to see if it has shipped or if it was cancelled 1-2 weeks after you ordered. Can you imagine, how stressful and frustrating? Then you discover greedy sellers that refuse to return your money, you will suffer until reaching customer care and convince them that the apparel is not working and not you are incapable of configuring it (that what's the seller will allege to waste time)! This is a great website to find very cheap prices on all kinds of products. You have to go 10 clicks in to the order to see if it has shipped or if it was cancelled 1-2 weeks after you ordered. It was worth my first purchase! By two times chatting, I spent almost four hours. I bought Huawei honor 7s LCD.The LCD I got defected.First in the notice photo lcd was with black label,it meaned with logo.But when i got it was without logo. Secondly digitizer was too thin,the edges of the frame were raised up 1mm,The fingers got stuck.Thirdly brightness on the bottom screen was lighter,on the top darker.Lastly there were two spots on the bottom of the screen.I paid 13.09usd.The seller refund me only 3.93usd.I asked to refund me 8.09usd for these defects,poor quality,and bad item description,but nothing till now.Bad seller.I'm disappointed about the store and seller.I will NOT buy here again ever!Ii took appeal,but it didn,t help. I placed an order with AliExpress because they promised faster delivery of the same small item than other sites promised. anyone else had this problem and know what to do? These people are no help they only want your money. i saw amazing shoes there that i would love to buy but online store from china just scares the heel of me. But now it creates a lot of problems with payments. AliExpress is a business-to-consumer shopping platform. How can you trust a sales site that condones that sort of behaviour. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. All you get is a bot called "Eva". I purchased About 5 items from this app. Their tracking system says it is in a "sorting center". Learn how to stay safe during COVID-19 in our new guide: Generally I find suppliers on Aliexpress offering good, Terrible sizing. Trust I am not bias just telling truth if you value your money go elsewhere. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. the seller messaged me to inform me they no longer had the item i ordered, and told me to "open dispute " and would send me my refund. For any wrong or bad item, Aliexpress's customer service did not take any positive action. I haven't received items I ordered 2 months ago. They did charge my credit card however. It takes 4-8 weeks to get your product. If you get lucky on rare occasions you get it in 2. Very low-quality products and long, long shipping times. Pay a bit more but get what you pay for. $100 Off reMarkable Tablet Referral, Coupon Code – November 2020, Instagress Alternatives 2020 – Similar Websites and Tools, The Best Instagram Growth Tools & Automation Bots of 2020, Sun Basket vs. Blue Apron vs. Green Fresh vs. Hello Fresh vs. Plated. Prices are nice very affordable the shipping time can take a little to long though. It if the product was defective and not as described on the website. so half an hour later they wrote that it was now shipped .... so my advice to everyone do not shop at aliexpress. Customer service does not exist. There are some scams to beware of but these tend to only happen with sellers who don't have many reviews. Lots of products. AliExpress offers one of the largest inventories of cheap, overseas products that you won't be able to find elsewhere. And his overall rating. Immediately after placing the order (i. E., less than five minutes) I notified them that I'd erroneously ordered the wrong parts and asked to cancel the transaction. Or exchange! AliExpress.com Reviews 2020. Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Can you imagine, how stressful and frustrating? Other than that, it's good. It's very stupid when you bought something a moment ago, and not able to buy another thing using the same card. Other great features of AliExpress are that most sellers offer free shipping, the site has a 60 day guarantee and there is robust tracking on every order. For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm. Don't shop with them. 1. If this does not help, then raise a dispute above, and then as they say it all depends on You. The seller has the punkt Is that ridiculous or what!? The Hottest Reviews on Aliexpress Newest Pictures Hottest Pictures. They use really cheap parcel shipping which can take several weeks to arrive. They want me to wait another six weeks before claiming a refund and, in the meantime, are communicating only a screen shot in their tracking system that indicates "delivered." Low prices. I ordered something from Aliexpress on March 21. © 2020 Trustpilot, Inc. All rights reserved. Low prices. I will never use their platform again. All rights reserved. I took a lot of photos. 95% of the listings will never sell, they are duplicates of existing listings, but for much higher prices, forcing customers to sift through 100's of listings to find the right seller/price. In the meantime, when I was contacting with sellers, sellers were passing time and Aliexpress released my fund without any contact with me. There is also an important factor, which I would say is pretty negative. As far as your arguments are strong. I did not receive my item from Ali Express/Sunrise Warm Store! If by any chance your product doesn't get to you, they give you your money back guaranteed, I purchase a radio parts missing made complaint and they said insufficient evidence and closed my case no nothing for me. Due to this reason I'm using other websites at the moment. Popular alternatives to AliExpress include eBay, EverBuying, LightInTheBox and GearBest. Support tells me that this is the bank decline payments, but the bank tells that it is their site does not accept payments. Never again! To make it worse they don't even know where the package is. It's like Amazon but cheaper. However unlike Amazon, shipping can take forever. You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. Contact customer service and they provide me prove of delivery with unknow recipient and diffent address(85miles away) but they just don't bother to go further investigation and close the case! I ordered on May 5th; it's now June 5th and both orders have not even left China yet. tks! AliExpress coupons\discounts by categories Nov 2020 Most selling products at AliExpress by categories Top 100 sellers Top 100 most selling by countries WEEKLY BESTSELLING AT ALIEXPRESS Lifehacks for shopping at AliExpress Items searched by users Woman dress aliexpress - users feedback Kids dress - … Therefore, I can not sell brand quality products, and will only return part of the money for the goods. Other than that, it's good. SLOW shipping. 40% non-delivery of 1 order of 10 different products from 10 different companies. Never will I shop here again ever. I love the quality of product and its beauty. Glad you found my website! The off brands are not, so you need larger than you wear. Complete con and I'm embarrassed to admit but I expected it. I am reluctant to use Aliexpress again after this bad experience. Make sure to only buy from reputable sellers to avoid any issues. AliGoneWild - The biggest customer pics collection from Aliexpress feedback. I would strongly advise people to avoid Aliexpress you get poor quality products which are not fit for purpose and they have a very poor customer service they will only refund you 45% of your purchase price which is a joke when you received a poor quality product that you can't use so you lose 55% of your purchase price and end up with a substandard part you can't use strongly recommend not using them. Lots of products. BEWARE ORDER CANCELLATION! BEWARE - THE POSITIVE REVIEWERS ARE SHILLS Recently, about 50% of the time sellers never ship after taking money, hoping buyers will forget. Prom season is here, and you deserve to look and feel amazing for your big party! If you get lucky on rare occasions you get it in 2. We use cookies for analytics, personalization, and ads. That financial will have a negative impact but only You. We recommend looking at seller reviews before making purchases to make sure that the seller is reliable and trustworthy. Could not track package after more than a month. I provided the evidence requested (proof of returned postage, tracking number etc). Also, they closed a conversation without answer. I then followed up several times - but zero response. I bought a thing in the babee greens shop. The other 4 went missing though were recorded by Aliexpress as 'delivered'. Any thoughts on buying wholesale crystals from this site? It does its job very well, for a year since then! I have phoned all my local post offices and this parcel was nowhere to be found. They even told me to return it if I wanted to get my full refund. It has been in the "sorting center" for over 2 months. Is AliExpress Safe, Legit or Reliable to use? Took screenshot and uploaded as a n evidence. i realize it may be difficult to get a return on shoes and i'm a 4.5... and have narrow heel but wider toe area... any feedback regarding the quality and fit of their shoes?