Opinions expressed in the content posted here are the personal opinions of the original authors, and do not necessarily reflect those of Qualcomm Incorporated or its subsidiaries (“Qualcomm”). So I do not think it is on warranty anymore.). By using this site, you accept Acer's Privacy Policy and the the device manager shows error code 37 for "Qualcomm QCA9377 802.11ac Wireless Adapter". About Lenovo + About Lenovo. Materials that are as of a specific date, including but not limited to press releases, presentations, blog posts and webcasts, may have been superseded by subsequent events or disclosures. It looks like you're new here. :( i am in a situation that i cannot contact my laptop-manufacturer temporarily. i am not saying that the adapter is not working in normal mode. Qualcomm makes no representations, warranties, or other commitments whatsoever about any non-Qualcomm sites or third-party resources that may be referenced, accessible from, or linked to this site. but i am not looking for drivers. I clicked on yes. thanks for understanding :), If your adapter is faulty, how does it work when you boot normally? Qualcomm products referenced on this page are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm Technologies, Inc., a wholly-owned subsidiary of Qualcomm Incorporated, operates, along with its subsidiaries, substantially all of Qualcomm's engineering, research and development functions, and substantially all of its products and services businesses. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. © 2020 Acer Inc. I can connect to the wireless network with another laptop fine. (I was given it as a gift for Christmas in 2017, so it is well over a year old. Discussion Qualcomm Atheros QCA9377 wireless network adapter on Aspire E5-575 stopped working suddenly Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 Which Application Processor is Right for You? What should I do to determine if this is a software or hardware problem? For Windows drivers, please reach out to your laptop's support team or generic Windows forums.Qualcomm doesn't have a forum for Windows drivers support. Supported device: Qualcomm Atheros QCA9377 Bluetooth. ... References to "Qualcomm" may mean Qualcomm Incorporated, or subsidiaries or business units within the Qualcomm corporate structure, as applicable. This email address has already been registered. What do I do? experiencing driver or hardware related problems." Maybe some services are not running, and because of that your Bluetooth device is not working. in normal mode of windows, these symptoms are not there. The content is provided for informational purposes only and is not meant to be an endorsement or representation by Qualcomm or any other party.