If you need assistance with writing your essay, our professional essay writing service is here to help! Customers can observe some of these actions, and they cannot notice others. By the time you do so, the market will have shifted from under your feet. However it is vital to note that most companies fail to take this into consideration the importance of customer service to their overall performance (Gilmour et al., 2013). In this case, the service from the salon will be, that The Salon establishes its presence in social media like Facebook. It is supervised closely by the founder. Growth opportunities improve employee retention within our industry. When I arrived, two of the employees were standing in front of the shop smoking cigarettes. Service marketing involves many theories and model to be taken into account to maximize the firm’s profits. in the vicinity, 3 salons are automated and none use the technology to market and track clients. Consumer-use products are distributed more to the drugstores, and retailers that then disperse them to the public. To cater for the fast changing trends of makeup and hairstyles. They will receive extensive information from the owner and be kept informed of the latest information concerning styling and makeup applications through continuous training. Since I was a high school student, I have been to the same hair salon. EXISTING SYSTEMS OVERVIEW We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. Normally the “quick salons” lay emphasis on being quick and inexpensive, often at the cost of customer service. I will be working full time at the Makeover Beauty Salon. The Makeover Beauty Salon competitors include: Traditional barbers. . © 2002-2020 DirectEssays.com. ➢ Analysis for Existing System Cost Show the ff: The first diagram above depicts the first year’s forecast of the Makeover Beauty Salon sales. Employee training will emphasize seizing these opportunities. The receptionist will be paid an hourly wage. Salon Travel Contributing Editor Pico Iyer is the author of "Video Night in Kathmandu," "The Lady and the Monk," "Falling off the Map," "Cuba and the Night" and "Tropical Classical." Until recently business has been good, attending to the hair beauty needs of women within and outside our neighborhood, CHAPTER 1 ▪ Rent, given to a person as gratitude for a service that has been provided. I thought of using a partial commission basis to create incentives for greater customer attention. Customer service is a very essential factor for the success of any company. Operating Risks: It is a risk arising from execution of a company’s business functions. â€¢Increasing sales opportunities as more people from an individual family visits The Makeover Beauty Salon. Moreover, I will identify competitors, compare my service offerings to theirs, and elaborate upon the quality unique distinction of my business from rivals. CHAPTER 2 Wondering why the business was having low patronage. â€¢A steady growing market that is traditionally unaffected by the economic environment. Study for free with our range of university lectures! Try to be as innovative as possible in styles. The modern design reminded me of a spa. It is owned by Miss Chellen, who has recently returned from the United States, with innovative ideas, after advanced studies about the fashion and makeup line, and also in beauty salon management. The Makeover Beauty Salon will target each of the two groups separately. They will constantly be tested for our own high standards of effectiveness and professionalism. Therefore, the owner of the salon is of the view that it’s the satisfied customers that will bring new customers to her salon and her business grows. I have also appointed two caretakers, Mrs Aisha and Miss Dolly, who will take care of customer’s children when the customers will be pampering themselves. Financial Risks: It is basically any risk related with any form of financing. According to studies, it takes 3 times the amount of effort to attract a new client than the effort to retain a satisfied client. 973 Words 4 Pages. -create a responsible approach to developing long-term relationships with customers and society Saturdays are the busiest days for Impressions, Hair, Skin, and Nails. She has, in her mind, a strategy to reward her potential clients who are able to attract new customer into the salon. Her superior warns that this might be a bad idea because MegaGrains, salaries for my 6 staff for the just ended month, is. Reference this. Our projected same-day collections are critical, and are reasonable and customary in the salon industry. The following section will detail important Financial Assumptions. The exact location is in the centre of Curepipe. For my second visit that day, I arrived at 4pm. The salon has been in business for over 9 years. ➢ Scope and Delimitation I also see Frances' flag so i thought that this was painted in France, au contraire, if you look at little closer , you can see Germany's flag also. Copyright © 2003 - 2020 - UKEssays is a trading name of All Answers Ltd, a company registered in England and Wales. The name of the hair salon is ZELE, and it is located in my hometown. Because the services generate most of the salon’s business that is what I will consider as the final output.