Copyright© 1995-2020 Samsung. If you are experiencing issue to either to close or open your Refrigerator door properly, follow the troubleshooting guide below to rectify the problem: When a Refrigerator door is difficult to close properly, the most common explanation will be either the door seal has becoming stiff, damaged, dirty or wear off. I can feel the detent on the right door but it feels like there is spongy resistance to the door actually closing tightly. How to Adjust Doors? +65 69161261, Monday to Sunday (Including Public Holidays) Pull the drawer open to full extension. Sorry, there is insufficient stock for your cart. If you need a quick response then chat with us, or send us an email and we will get back to you as soon as we can. Afterwards I further adjusted the level and glued a tiny piece of foam near the top hinge contact point of the right door to create some gentle resistance. The doors can be opened and closed either separately or together. (And even though it took some patience, Best Buy / Pacific Kitchen did a good job of taking care of me). Remove the tilting pocket by pulling both brackets upward at the same time. Monday to Sunday (Including Public Holidays) How to Level and Align the Doors on a French Door Refrigerator with Adjustable Rollers . Enjoy free delivery, official warranty and 0% instalment. (I was impressed). Problem solved, but not per the manual. I did. They couldn't even find water line for icemaker. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless steel with 4 Answers – Best Buy Select from the menus below to find your model number. I have a 3-door Samsung French door refridgerator with the typical ice maker problems but I also have a problem with the Right side Door-in-Door not closing. The person that answered could not refer me to a service bulletin, all she would do is tell me I needed a service call and that because the refrigerator was out of warranty, I would have to pay for it. On French door models, there is a vertically-hinged seal on the left refrigerator door. I first searched for the problem and right on Samsung's site they say to call 800-SAMSUNG. These parts should have come with your Refrigerator, but if they're missing, please call 800-SAMSUNG to speak with an agent who will be happy to assist you. We'll respond within 3 to 5 working days of your request. In-store pricing may vary. But regarding the refrigerator, we are very happy with it! Thanks for the question. Samsung Refrigerator Door Seal Adjustment. 1) Causeway Point +65 69161260 When the left-side door is opened, the hinged seal automatically folds inward so that it is out of the way. Die perfekte Symbiose auf innovativer Technik und modernem Design. Services and marketing information, new product and service announcements as well as special offers, events and newsletters. For Mobile Device and Samsung App Enquiries Lower the refrigerator, place a level on top parallel to the door and check the level from side to side. Oh, by the way, did I mention that the this was my third delivered refrigerator for my purchase, because the first two showed up with big dents on the front doors?) 2. The left door pulls tight once it is closes past the detent in the hinge. Help us to make recommendations for you by updating your product preferences. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless steel. All rights reserved. The professional-installers, had to lay on the ground, on their backs/side & adjust whatever mechanisms, that control door-gaps (either increasing/decreasing gap) & the alignment in terms of vertical-alignment too. All rights reserved. For other Products Enquires © 2020 Best Buy. ,"Collapse":"Click to Collapse"}, Troubleshooting Guide for Samsung Refrigerator (Applicable models only), how to adjust the level of the Refrigerator. User rating, 4.4 out of 5 stars with 1072 reviews. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Samsung refrigerator user manual (44 pages), Built-in depth side by side refrigerator (38 pages), Model code : rf267aars/xaa; rf26dbrs1/sml; rf267aabp/xaa; rf26dbbp1/sml; rf267aawp/xaa; rf26dbsh1/sml; rf267aash/xaa; rf26dbrs1/xsa (137 pages), Manual will be automatically added to "My Manuals", Using the Ice and Cold Water Dispenser (Optional), Getting Ready to Install the Refrigerator, Operating the Samsung French Door Refrigerator, Samsung French Door Refrigerator User Manual, Refrigerator Samsung French Door Refrigeration Troubleshooting Manual, Refrigerator Samsung F23HTEDBSR User Manual, Refrigerator Samsung Refrigerator User Manual, Refrigerator Samsung RF263TE Series User Manual, Refrigerator Samsung SR-S26NTA Service Manual, Refrigerator Samsung RF28HMEDBSR Service Manual, Refrigerator Samsung RSE8KPAS Service Manual, Refrigerator Samsung RF4287HARS Service Manual, Refrigerator Samsung RF4287HARS User Manual, Refrigerator Samsung RF28JBEDBSG User Manual, Refrigerator Samsung RF28HDEDTSR User Manual, Refrigerator Samsung RSE8KPPS Owners And Installation Manual, Refrigerator Samsung RF267AARS Service Manual, Page 8: Getting Ready To Install The Refrigerator, Page 11: Setting Up Your French Door Refrigerator, Page 12: Adjusting The Freezer Drawer Level, Page 13: Checking The Water Dispenser Line, Page 19: Operating The Samsung French Door Refrigerator, Page 22: Using The Ice And Cold Water Dispenser (Optional), Page 27: Removing The Freezer Accessories. However, technician's work did lessen the problem. Having gallons of milk on the door did not affect the problem. Make any adjustments to the feet to center the bubble, then push the refrigerator back against the wall. This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy. 3) Vivocity Great refrigerator (purchased July 2015), but right side door will n – Learn about Samsung - 27.8 Cu. Thank you for purchasing a Samsung product. We had the exact problem, but 2nd set of delivery/ hook up guys saw it immediately and fixed the problem. The technician 1) called before he came, 2) was right on time, 3) was very knowledgable, and 4) even wore shoe protectors in the house. Not a one-person job! Hier erfahren Sie mehr! This will cause a vacuum condition resulting in difficulty to open the door. 3. . This is a delivery team problem and can be fixed by leveling doors, something that was fixed in less than 1 minute w an electric screwdriver. If you want to know more or withdraw your consent to all or some of the cookies, please refer to the. Please take note on the revised operating hours for all our Service Centres during this period: 4) Westgate Be careful not to missplace the parts of refrigerator. When the Refrigerator or Freezer door is opened, exterior warm air will gash in and turn into cool air or rushes to the evaporator. Go around to the front, tilt the refrigerator and adjust the Samsung refrigerator leveling feet to roughly the same height as the rear ones. (Page 15 in the manual only refers to using shims to raise the right door height, and there is no mention of using an allen wrench for any adjustment). Samsung - 27.8 Cu. It took one installer to make the adjustments on the ground & another installer to tell him, when the gaps were acceptable & or even. The adjustments, that affect the door adjustment, are at the bottom of the unit. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Geek Squad appliance specialist came out and did his best to fix my door problem. Please refer to the instructions on page 15 of the User Manual for adjusting the gap between the doors using the supplied allen wrench or fastener (c-clip), or both. Entdecken Sie jetzt die hochwertigen French Door Kühlschränke von Samsung: Zum Beispiel das innovative Modell RF24HSESBSR. * For any printer related enquiries, please visit HP website Open 24 hours. Sunday and Public Holiday - 11:00am to 05:00pm.